| Shipping and Returns |
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| Shipping & Handling |
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Orders totaling CDN$100.00 or more, shipping to Canadian or Continental US destinations is included. All parcels are insured. We use the most cost effective Canadian methods of shipping as well as US Postal Service and UPS.
Payments are accepted via PAYPAL |
| I received the wrong product. |
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If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. |
| What is your return policy? |
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All merchandise comes with a 15 day money back guarantee.
Please Note – Costumes may need a final fitting – NO Return or exchanges on altered or used costumes.
All costumes should be in their original packaging with tags attached and the original sales receipt please. |
| When will my order ship? |
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Special Orders: It is our pleasure to help you find that special item. Orders placed with our suppliers arrive in 10-14 days.
Custom Orders: Please allow 2-3 months for Custom Orders as they are handmade in Turkey especially for you. |
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